Silber and Associates

Silber & Associates, an opinion research firm located near Washington, DC, provides expert survey planning, questionnaire development, data collection and data analysis. S&A’s mission is to generate high-quality, research-based solutions that lead to the improvement of your organization. Silber & Associates specializes in Satisfaction Studies, Organizational Research, and Program Evaluation/Needs Assessment.


	Surveys Web-Based (Internet) Telephone Computer-Assisted (CATI) Mailed Surveys learn more		Focus Groups Participant Recruitment Facilitation/Moderation Transcription/Audio-Visual learn more

	Personal Interviews In-Person Open-Ended Executive Exit learn more		Data Analysis Multivariate Statistical Analysis Qualitative Analysis of Comments learn more

Silber & Associates, a GSA/MOBIS contractor, conducts focus groups (see Focus Groups), surveys (see Surveys), and personal interviews (see Interviews) for the federal government. A small, woman-owned business, the company specializes in program evaluation, customer satisfaction surveys (see Satisfaction Surveys), employee satisfaction surveys (see Satisfaction Surveys), organizational climate surveys (see Organizational Surveys), and needs assessments (see Program Evaluation and Needs Assessments). A full-service opinion research firm, the company conducts Web surveys/Internet surveys, telephone surveys (CATI), and mail surveys (see Surveys). Silber & Associates has held the GSA/MOBIS schedule since 9/2003 and has been awarded a number of GSA/MOBIS contracts for surveys (see Surveys) and focus groups (see Focus Groups). The majority of our recent GSA/MOBIS schedule contracts have been for focus groups (see Focus Groups) and telephone CATI or Web surveys/Internet surveys to study customer satisfaction (see Satisfaction Surveys), employee satisfaction (see Satisfaction Surveys), and business partner satisfaction (see Satisfaction Surveys).